We created LocoKerala products with you in mind. So we pay special attention when you reach out or contact us. In case you aren’t completely satisfied, please see below.
Refund
We cannot accept returns for food products, but we will issue credit for products that are damaged en route to their destination. Please email us within 3 days of receipt of goods with the following information:
- Order number
- Damaged product item description and photo
- Condition of damaged product upon arrival
- The date and time package was received
Cancellations and Order Changes
All ad hoc purchases are final. Once an order has been shipped, no cancellations or modifications are possible. Similarly, if you wish to add to your order, you may incur additional shipping charges in case your order was already processed.
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